Email Adresses Please take a look to our FAQ before asking a question, maybe you'll find something will answer you and you will have a fast answer.
Important: since we receive a lot of SPAM we have istalled a filter software. Usually is working well but sometimes can catch a legitimate email as spam. If you don't receive an answer in 3-4 days please resend the email with SP1657EN word attached in the subject, this will pass the filter surelly (you can put it where you want for example at the end of your normal subject line). Please use this way ONLY if you don't get an answer in a normal way.
Please use this address for questions about products, policies, order status, changes in your order, returns and exchanges and help with using our web site. Youre very important to us, so you'll discover that we respond quickly to email inquiries during normal business hours: 9 a.m. - 5 p.m. (GMT +1 hour), Monday to Friday (holidays excepted).