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 In Stock Merchandise
 Custom Merchandise
 Quick and Secure
 Tracking Service
 Shipments in Italy
 Shipments in Europe
 Shipments Worldwide
 Discreet Packaging
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Rapid Shipment

Shipment of In Stock Merchandise
Merchandise identified as In Stock is shipped by ItalianHeels.com on the same day (for orders received before 12:00 GMT) or the following working day (orders received after 12:00 GMT).

Shipment of Custom Made Merchandise
Custom Made merchandise is shipped by ItalianHeels.com within 60 days from the order day (excepting production delays caused by unavailability of materials, etc. Should this occur, the customer will be notified as soon as possible).
In order to respect the shipment time ItalianHeels.com can make little changes in product building (i.e. lining colour). This changes can't modify the exterior product view/quality and aren't title to require exchange or money back.

Quick and Secure
ItalianHeels.com uses the Postacelere delivery service of the Italian Post.

Tracking Service
Thanks to a sophisticated optical reading system, our customer can track each step in the shipment process by inserting a personalized code.

Shipments within Italy
Delivery is usually within 24/48 hours during normal working days, with the exception of some islands and a very few remote locations. Saturday delivery is available in over 750 locations (service not available on holidays).

Shipments within Europe
Shipments within Europe are usually delivered within 1-3 days according to the distance.

Shipments within Worldwide
ItalianHeels.com ships worldwide. The shipment is usually delivered within 2-5 days, according to the destination and customs procedures.

Discreet Packaging
All orders are sent in discreet packaging with no external indication of
the package contents.

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